Terms of Service

1. Acceptance of Terms

By accessing or using this website (“Site”), you agree to be bound by these Terms & Conditions (“Terms”) and all applicable laws and regulations. If you do not agree with these Terms, you must discontinue use of the Site.

2. About the Company

Omnio (“Company,” “we,” “us,” or “our”) operates an online ticketing platform that facilitates the purchase and distribution of event tickets.

3. Eligibility

You must be at least 18 years old to use this Site.

4. Ticket Sales & Refund Policy

All ticket sales are final. We do not offer refunds, returns, or exchanges for any purchases made through the Site, except where required by applicable law.

By completing a purchase, you acknowledge and agree that:

  • All sales are final once the transaction is completed
  • No refunds will be issued for any reason, including but not limited to scheduling conflicts, changes in personal circumstances, or failure to attend an event

Billing Errors

In the event of a duplicate or incorrect charge, please contact us promptly so we can review and resolve the issue.

Email: support@omnio.gg

5. Third-Party Events

The Company acts as an intermediary between event organizers and customers. We do not organize or host events unless explicitly stated. We are not responsible for the quality, safety, legality, or execution of any event.

All event-related inquiries, including cancellations, rescheduling, or event-specific policies, should be directed to the event organizer.

6. Event Changes and Cancellations

Events may be changed, postponed, or canceled by the organizer. The Company is not responsible for such changes. Any refunds or credits in such cases are subject to the policies of the event organizer, unless otherwise required by law.

7. Intellectual Property

All content on the Site, including logos, graphics, text, and software, is owned by or licensed to the Company and protected by applicable intellectual property laws.

Users may not:

  • Copy or redistribute Site content
  • Use trademarks without written permission
  • Reverse engineer any part of the Site

You may download or print materials for personal, non-commercial use only.

8. User Responsibilities

You agree not to:

  • Use the Site for unlawful or fraudulent purposes
  • Attempt to gain unauthorized access to systems or data
  • Upload malicious code or engage in disruptive behavior
  • Misrepresent your identity

We may suspend or terminate access if misuse is suspected.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Electronic Communications

By using the Site or submitting information, you consent to receive electronic communications from us, including transactional and service-related messages.

11. Disclaimers

“As-Is” Information

The Site and its content are provided “as is” and “as available.” We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

Event Disclaimer

We do not guarantee the accuracy of event details provided by organizers and are not responsible for errors, omissions, or changes.

12. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Losses or damages arising from your use of the Site
  • Event cancellations, postponements, or modifications
  • Technical errors, outages, or payment processing issues

Our total liability shall not exceed the amount you paid, if any, for the ticket(s) purchased through the Site.

13. Indemnification

You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

14. Modifications to the Site or Terms

We may update the Site or modify these Terms at any time. Continued use after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of California.

16. Severability

If any provision is deemed unenforceable, the remaining provisions remain in effect.

17. Contact Information

For questions regarding these Terms, contact:

Omnio
Email: support@omnio.gg